Delivery Terms & Charges
At tuvisio we have our own dedicated drivers and any deliveries are made within an approx. radius of 50-70 miles will be made by them. Deliveries outside this area will be made using a third party carrier. Our drivers deliver between 7.30am and 6pm Monday to Friday and the couriers deliver between 8am and 6pm again Monday to Friday.
We aim to dispatch all orders received by 4pm for delivery the following morning, subject to availability, there are some exceptions to this particularly if an order is placed while the office is not open and public bank holidays. If this is when you place your order we will despatch it the next working day for delivery the following day. Additionally if it is sheet materials or one of trade services the lead times will be discussed at point of order.
There are occasions from time to time when items may be temporarily out of stock, in the event of this happening we will advise you of the delay, offer you a part shipment and/or despatch your order or balance of your order as soon as possible.
No minimum order charge
We have no minimum order charge and we offer free delivery on all stock orders over £100 (excl VAT) or £125 (excl Vat) if you are outside our local delivery catchment area. This may vary depending on your location. Please below for an itemised list of delivery areas and their relevant charges.
Sheet is delivered on our own dedicated vehicles. Although we can deliver sheet within a 50mile radius, we don't cover everywhere inside that 50 mile radius every day, so please contact our team prior to ordering to confirm your delivery date.
Pallet shipments will incur a delivery charge which will be quoted to you when you place your order.
Deliveries to be made to the following areas will unfortunately incur a surcharge: Highlands, Grampians, Republic of Ireland, Northern Ireland, Isle of Man, Scilly Isles, Scottish Offshore, Guernsey and the Channel Isles.
We are able in some cases to offer timed deliveries again, this would be priced on application, if this is something you require please contact our sales office.
Local area delivery (Approx. 50 mile radius of Chester)
Over £100 (Excluding VAT) - FOC Delivery
Under £100 (Excluding VAT) - £8.50 Delivery
Outside local area delivery (Excluding Highlands, Grampians & Dublin)
Over £125 (Excluding VAT) - FOC Delivery
Under £125 (Excluding VAT) - £11.95 Delivery
Surcharges to Standard Next Day service
Highlands + £10.00
Grampians + £5.00
Dublin + £35.00
Northern Ireland + £25.00
3 Day Service
Northern Ireland + £22.50
Republic of Ireland + £22.50
Isle of Man + £22.25
Scilly Isles / Scottish Offshore / Jersey / Guernsey & Channel Isles + £27.75
Heavy or Lengthy Deliveries
Long lengths e.g. over 4m, or heavy, bulk items such as machines there will be a small surcharge, please contact us if you require more information on this.
*Please be aware this is only a guide. Delivery charges maybe subject to change at short notice - so for an up-to-date costing please call our sales line.